The chatbot books a time, answers a saved question, or sells a product. Your team keeps the record.
Appointment booking
Customers ask for a day and time. The chatbot offers an open slot, holds it, and your team sees the booking. It does not promise a time that is already taken.
Ask for a day and time in chat
Hold an open slot
Hand the booking to your team
FAQ answers
Write the questions people already ask: hours, location, what to bring, cancellation rules. The chatbot uses those answers and does not make up a new policy.
Save the questions once
Reply in the customer's words
Update an answer in one place
Product sales
Add products, prices, and stock. When someone asks to buy, the chatbot quotes the saved price and can turn the chat into an order. Payment goes to your own gateway.